Working at Magnola
Do you want to work at one of the most iconic brands in the Netherlands & Belgium? Then take a look at our vacancies!
Digital Marketer
Job description: As a Digital Marketer at Magnola, you are sharp on figures and conclusions and you make recommendations to your colleagues and the management team. You are responsible for technical marketing and are involved in various programs. This way you analyze Google Analytics, improve the email funnels and optimize the complete customer journey.
In your role you get a lot of freedom and you are in charge of your own job and development. You ensure that Magnola is on the map and you are enthusiastic about the results you achieve.
Job requirements:
- HBO working and thinking level.
- Experience with technical marketing (website management, Google Analytics, etc.).
- Experience with Salesforce is an advantage.
- Available for 24 to 40 hours per week.
- In possession of driving license B.
Characteristics:
- Passion for analyzing and improving.
- Enterprising and approachable.
- Proactive.
Employment conditions:
- Nice colleagues with a healthy dose of humor.
- An appropriate salary based on experience between €2500 and €3500 per month based on 40 hours.
- A smartphone and lease car that you can also drive privately.
- Regular Friday afternoon drinks and team outings.
- Good coffee and attractive discount on Magnola items.
Customer Service Boss
Job description: We are immediately looking for customer service employees who are ready for some extra depth. Come work in a young and enterprising team where you quickly have responsibilities. You independently maintain and further develop our customer service department. You are responsible for maximum customer satisfaction of our customer network, consisting of business and private customers.
Tasks:
- Handling incoming telephone and email traffic in Dutch and English.
- Devising appropriate solutions for complaints or issues regarding our products.
- Organizing returns in collaboration with our logistics partners (DHL, GLS, PostNL, etc.).
- Working in our Zendesk CRM system.
- Reporting and providing feedback on notable customer cases.
Job requirements:
- Education level MBO, HBO.
- Available for 16 - 24 hours per week.
- Experience in customer service is an advantage, not a must.
- You speak and write Dutch and English very well.
What we offer:
- Part-time position from 16 - 40 hours per week (in consultation).
- Flexible working at home or at the office.
- Travel expenses will be reimbursed.
- 25 vacation days per year.
- Various team outings per year.
- Appropriate salary.
HELP! MY JOB IS NOT LISTED HERE :-(
No worries! Magnola is growing like crazy and so is our team! Are you convinced that you are the one we miss? Then send your open application to info@magnola.nl .
Company Profile
Magnola is more than an e-commerce company. We think along with our customers' lives and offer total solutions that make their lives easier, healthier and more fun. To really make a difference for our customers and stand out in the market, we offer customer-oriented product journeys instead of just competing on picture, price or button. We work tirelessly to meet customer needs both professionally and effectively, in accordance with the company values of integrity and trust.
Company values
- Doers: A little better every day. Actions rather than words.
- Friends: Honest, direct, open. Friendship is our strength.
- Trust & integrity: Economic success and responsible entrepreneurship go hand in hand.
For more information or to apply, send an email to info@magnola.nl .