Do you have a product that you want to exchange or return? This can be done easily and quickly in three steps.
You have the option to return your order within 14 days of receipt, and we will ensure that the purchase amount is credited to your account within five working days of receipt of the return.
Returns in three simple steps:
Step 1: Complete the returns form
Download the return form here and fill it in completely.
Step 2: Ship your order
Send the items together with the completed returns form to the address stated on the returns form. Make sure you provide the package with a Track and Trace code. As a sender you are responsible, and we would like clarity to avoid misunderstandings.
Step 3: Receive the purchase amount on your bank account
Once we have received the package, we will ensure that the purchase amount is credited to your bank account within five working days.